Ranking the Indiana BMV website – Reviewed by DMV.com
#6 Indiana Bureau of Motor Vehicles
The Indiana BMV website online services are consistently made available in the top right hand of the website for ease of use to the user. The website is comprehensive allowing for quick access to service offerings and content straight from the homepage. The level of detail is excellent though the pages can look a little jam packed with information. The video message directly from BMV Commissioner Don Snemis is a nice personal touch that highlights some of the benefits of their extensive online services.
| Score | |
|---|---|
| DESIGN | |
| Responsive | 10 |
| Homepage, information and services available | 4 |
| Site loads within approx. 3 secs | 1 |
| Site is uncluttered, provides clear CTAs | 1 |
| Text is easily readable | 2 |
| All content contained within a single domain | 2 |
| 20/20 | |
| USABILITY | |
| Menus are clearly visible | 3 |
| In-site search is available | 3 |
| Logical hierarchy | 5 |
| FAQ section is available | 3 |
| CTA 3 clicks from homepage | 4 |
| 18/20 | |
| SERVICES | |
| Physical location easily accessible | 3 |
| Can make appointments online | 2 |
| Forms are available | 3 |
| Online forms are understandable | 2 |
| Top Ten services | 14 |
| Other services | 8 |
| 32/40 | |
| CONTENT | |
| content available for each service listed on the site | 5 |
| Content clearly explained | 5 |
| Content is easily digestible and concise | 4 |
| Links to in-site or outbound content are clearly labelled | 5 |
| 19/20 | |
| Overall Score: | 89/100 |
Last updated on Friday, September 14 2018.