#5 Maryland MVA

The Maryland MVA obviously kept the user in mind offering a large search box on the homepage and a great integration of its online services clearly visible within the main navigation. The search function is best in class as it allows users to effortlessly refine their search queries using a mini-left hand navigation. The site has a wide variety of content that is well written and easily navigable.

	Score
DESIGN
Responsive	10
Homepage, information and services available	3
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	2
All content contained within a single domain	2
	19/20
USABILITY
Menus are clearly visible	5
In-site search is available	2
Logical hierarchy	5
FAQ section is available	3
CTA 3 clicks from homepage	4
	19/20
SERVICES
Physical location easily accessible	3
Can make appointments online	2
Forms are available	3
Online forms are understandable	2
Top Ten services	16
Other services	7
	33/40
CONTENT
content available for each service listed on the site	4
Content clearly explained	5
Content is easily digestible and concise	5
Links to in-site or outbound content are clearly labelled	5
	19/20
Overall Score:	90/100

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