#41 Arkansas DFA

The Arkansas Department of Finance and Administration website lost the majority of points on mobile responsiveness and a lack of online services. Of the ten online services DMV.com was looking for while ranking the top state DMV websites the Arkansas DFA website only offered online license plate renewals.

	Score
DESIGN
Responsive	1
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	2
All content contained within a single domain	2
	11/20
USABILITY
Menus are clearly visible	5
In-site search is available	3
Logical hierarchy	1
FAQ section is available	0
CTA 3 clicks from homepage	4
	13/20
SERVICES
Physical location easily accessible	3
Can make appointments online	0
Forms are available	3
Online forms are understandable	2
Top Ten services	2
Other services	0
	10/40
CONTENT
content available for each service listed on the site	5
Content clearly explained	5
Content is easily digestible and concise	5
Links to in-site or outbound content are clearly labelled	5
	20/20
Overall Score:	54/100

California Privacy R. Request

California Opt-Out