Ranking the Kansas DMV website – Reviewed by DMV.com
#50 Kansas DOR
The Kansas Department of Revenue website scored low across all categories receiving only 33 out of a potential 100 points. The website is not mobile responsive providing a poor user experience on a tablet or mobile device. Menus are not clearly visible and do not list or have dropdowns on the homepage that directs to relevant content. The in-site search does not work well, and while location details are made somewhat easily available to users, visitors cannot make appointments at physical locations online.
Score | |
---|---|
DESIGN | |
Responsive | 1 |
Homepage, information and services available | 1 |
Site loads within approx. 3 secs | 1 |
Site is uncluttered, provides clear CTAs | 0 |
Text is easily readable | 0 |
All content contained within a single domain | 0 |
3/20 | |
USABILITY | |
Menus are clearly visible | 1 |
In-site search is available | 1 |
Logical hierarchy | 2 |
FAQ section is available | 0 |
CTA 3 clicks from homepage | 2 |
6/20 | |
SERVICES | |
Physical location easily accessible | 2 |
Can make appointments online | 0 |
Forms are available | 2 |
Online forms are understandable | 2 |
Top Ten services | 6 |
Other services | 3 |
15/40 | |
CONTENT | |
content available for each service listed on the site | 3 |
Content clearly explained | 2 |
Content is easily digestible and concise | 3 |
Links to in-site or outbound content are clearly labelled | 1 |
9/20 | |
Overall Score: | 33/100 |
Last updated on Friday, September 14 2018.