#51 Kentucky MVL

The Kentucky Motor Vehicle Licensing website also scored low across all categories receiving only 31 out of a potential 100 points. Like the Kansas DOR website the Kentucky MVL website is not mobile responsive. Content is not written in a way that is easily digestible and concise. Links to in-site or outbound content is not clearly labelled, relevant to the topic, and descriptive of what the user will find when clicking the links.

	Score
DESIGN
Responsive	1
Homepage, information and services available	1
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	0
Text is easily readable	0
All content contained within a single domain	0
	3/20
USABILITY
Menus are clearly visible	3
In-site search is available	2
Logical hierarchy	2
FAQ section is available	2
CTA 3 clicks from homepage	1
	10/20
SERVICES
Physical location easily accessible	1
Can make appointments online	0
Forms are available	2
Online forms are understandable	1
Top Ten services	6
Other services	0
	10/40
CONTENT
content available for each service listed on the site	1
Content clearly explained	3
Content is easily digestible and concise	3
Links to in-site or outbound content are clearly labelled	1
	8/20
Overall Score:	31/100

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