#32 Louisiana OMV

The Louisiana Office of Motor Vehicles website would have made it into the top twenty DMV websites if it was mobile responsive, unfortunately it is not. The site provides a useful and logical menu with available online services clearly outlined on the homepage. With the amount of information within the homepage the website does however, appear to be rather cluttered.

	Score
DESIGN
Responsive	1
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	1
All content contained within a single domain	1
	9/20
USABILITY
Menus are clearly visible	5
In-site search is available	3
Logical hierarchy	5
FAQ section is available	5
CTA 3 clicks from homepage	4
	20/20
SERVICES
Physical location easily accessible	3
Can make appointments online	0
Forms are available	3
Online forms are understandable	2
Top Ten services	12
Other services	3
	23/40
CONTENT
content available for each service listed on the site	3
Content clearly explained	2
Content is easily digestible and concise	3
Links to in-site or outbound content are clearly labelled	3
	11/20
Overall Score:	63/100

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