Ranking the Montana DMV website – Reviewed by DMV.com
#42 Montana DOJ
The Montana Department of Justice website is mobile responsive and provides an adequate user experience for those using a tablet or mobile device. The Montana DOJ website lost the majority of points in the usability and services category. Few of the online services DMV.com was looking for while ranking the top state DMV websites were offered by the Montana DOJ website and the majority of menu options appear below the fold while the FAQ section is difficult to find.
| Score | |
|---|---|
| DESIGN | |
| Responsive | 10 |
| Homepage, information and services available | 3 |
| Site loads within approx. 3 secs | 1 |
| Site is uncluttered, provides clear CTAs | 1 |
| Text is easily readable | 2 |
| All content contained within a single domain | 0 |
| 17/20 | |
| USABILITY | |
| Menus are clearly visible | 1 |
| In-site search is available | 1 |
| Logical hierarchy | 1 |
| FAQ section is available | 1 |
| CTA 3 clicks from homepage | 3 |
| 7/20 | |
| SERVICES | |
| Physical location easily accessible | 2 |
| Can make appointments online | 2 |
| Forms are available | 3 |
| Online forms are understandable | 2 |
| Top Ten services | 6 |
| Other services | 0 |
| 15/40 | |
| CONTENT | |
| content available for each service listed on the site | 3 |
| Content clearly explained | 3 |
| Content is easily digestible and concise | 3 |
| Links to in-site or outbound content are clearly labelled | 5 |
| 14/20 | |
| Overall Score: | 53/100 |
Last updated on Friday, September 14 2018.