#30 South Dakota DOR

The South Dakota DOR website is mobile responsive and provides a good user experience for those using a tablet or mobile device. The menus on the website are mostly clear and direct the user to relevant content. A link to the online services has unfortunately not been made available and there is no option to make an appointment at the South Dakota DMV.

	Score
DESIGN
Responsive	10
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	2
All content contained within a single domain	0
	18/20
USABILITY
Menus are clearly visible	3
In-site search is available	2
Logical hierarchy	3
FAQ section is available	3
CTA 3 clicks from homepage	3
	14/20
SERVICES
Physical location easily accessible	2
Can make appointments online	0
Forms are available	3
Online forms are understandable	2
Top Ten services	2
Other services	4
	13/40
CONTENT
content available for each service listed on the site	5
Content clearly explained	5
Content is easily digestible and concise	3
Links to in-site or outbound content are clearly labelled	5
	18/20
Overall Score:	63/100

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