DMV.com has ranked and reviewed every DMV agency website to find the best of class for its 2015 State DMV Website Rankings. All the websites were graded using a comprehensive scorecard that evaluated the design, usability, content and online services. These top ten sites represent the highest standard in government motor vehicle and licensing websites.
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#1 Washington
D U S C Score 19 18 38 20 95 The Washington State DOL provides convenient and direct access to high priority online services right from their homepage. The website is well designed and intuitive with a wide availability of forms that can help drivers prepare for a possible trip to a DOL office. Washington has one of the most extensive lists of online services available to drivers. This Washington DOL website is displays excellence across the board from its online services to its content and design.
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#2 New York
D U S C Score 20 16 38 20 94 The NY DMV website has recently received a significant update which significantly improved the usability and aesthetics of the site. With a great dropdown navigation this site is a great example of functional and efficient design. The New York DMV website is very user friendly with a forms search application that is quite handy and a conveniently located “Save time, do it online” button.
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#3 Virginia
D U S C Score 18 20 35 20 93 The Virginia DMV website is a very useful online service oriented website. The Virginia DMV offers a number of online services with all the right forms made available if a trip to the DMV is required. The site’s responsive design makes using tablets, desktop PCs and mobile phones a breeze.
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#4 Wisconsin
D U S C Score 20 16 36 20 92 The Wisconsin DMV website is well thought out and easily navigated, whether through desktop, tablet, or mobile devices. The site has done well making all the appropriate online services and forms made available. This site is much more about function than form making thoughtful investment in good content and online services with a minimalistic design aesthetic.
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#5 Maryland
D U S C Score 19 19 33 19 90 The Maryland MVA obviously kept the user in mind offering a large search box on the homepage and a great integration of its online services clearly visible within the main navigation. The search function is best in class as it allows users to effortlessly refine their search queries using a mini-left hand navigation. The site has a wide variety of content that is well written and easily navigable.
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#6 Indiana
D U S C Score 20 18 32 19 89 The online services offered through the Indiana BMV website are consistently made available in the top right hand of the website for ease of use to the user. The website is comprehensive with quick access to service offerings and content straight from the homepage. The level of detail is excellent though the pages can look a little jam packed with information. The video message directly from BMV Commissioner Don Snemis is a nice personal touch that highlights some of the benefits of their extensive online services.
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#7 Massachusetts
D U S C Score 11 19 38 18 86 The Massachusetts RMV website has conveniently made the top online services available from the main navigation. The site is comprehensive in both its content and services. Updating the to a responsive design for use on tablets and mobile devices would lift the MassDOT RMV site into the top 5.
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#8 New Mexico
D U S C Score 20 15 30 20 85 New Mexico has done a great job with their MVD website and as the state with the smallest population and GDP in the top 10 they are punching well above their weight. The New Mexico MVD website is well laid out with online services as the first link within the main navigation making it easy for the user. Content within the website is easily readable and the navigation as a whole helps the user get exactly where they need to go.
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#9 Arizona
D U S C Score 15 19 34 16 84 The Arizona MVD website has logical menus with appropriate sub-menus and are clearly visible throughout. All necessary online services and forms have been made available from the homepage. With great design and excellent features this website could improve on site speed load times as it takes longer than other sites in the top ten.
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#10 California
D U S C Score 14 18 31 20 83 The California DMV offers a convenient main navigation. Online services and driver license and vehicle registration tabs are easily accessible from the main navigation. California has invested heavily in social media with Youtube videos, a slew of convenient tutorials and quality content. Given cut-backs to the hours of operation at DMV offices, this website offers Californians a great alternative to an in-person visit.