Frequently Asked Questions
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Frequently Asked Questions
- Can I request a certified driver’s record online?
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The answer applies to all Hawaiian counties.
No, in Hawaii you cannot obtain a certified driving recordonline. You can have your online driving record immediately in front of you, by visiting the Hawaii DMV website. However, if you want to obtain a certified copy of your driving record, you need to visit one of the District Courts in Hawaii or send a driving record request via mail to one of the following addresses:
Honolulu
Driver Licensing Program
1199 Dillingham Blvd, Honolulu, HI 96817
Hawaii
Driver Licensing Program
349 Kapiolani St, Hilo, HI 96720
Maui
Driver Licensing Program
70 E Kaahumanu Ave, Kahului, HI 96732
Kauai
Driver Licensing Program
4444 Rice St A480, Lihue, HI 96766
For more information: Your Hawaii Driving Record
- Do I need to attend traffic school if I get a speeding ticket?
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The answer applies to all Hawaiian counties.
Residents of any of the four counties in Hawaii who have received speeding tickets are not required to attend traffic school course unless the county’s District Court obligates them to attend. Since Hawaii is a state without a point system, there is no way to use traffic school attendance to help reduce demerit points on a drivers license. However, some drivers might choose to take a traffic school course or a defensive driving course so that they could clear their driving record and lower their car insurance premiums.
For more information: Traffic Tickets and Violations in Hawaii
- How can I pay for my traffic or parking ticket?
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The answer applies to all Hawaiian counties.
If you want to pay traffic tickets in any of the four counties in Hawaii, you can do so either by mail, in person, by phone, or online.
By Mail
Send the payment via mail in the preprinted envelope provided.
In Person
Visit to your District Court and submit a check or money order for the amount indicated on the citation.
By Phone
Call 800-679-5949 and provide your traffic ticket information, credit card number and license plate number, in order to pay your traffic ticket.
Online
Pay online using the eTraffic Hawaii on the Hawaii State Judiciary website, which is a fast and secure way for paying traffic citations without going to the District Court in your county. You can use this way for paying traffic tickets, only if you pay within 21 days since the day you were ticketed.
For more information: How to Pay a Traffic Ticket in Hawaii
- How do I file a complaint when I believe someone has illegally accessed my DMV record?
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The answer applies to all Hawaiian counties.
Residents of any of the four counties in Hawaii who have proof that their driving record has been illegally accessed, can bring legal action against the offending party under the Federal Driver Privacy Protection Act (FDPPA). Under the FDPPA, anybody who obtains personal information from a driving record for purposes not permitted by the FDPPA are liable to the person whose information they accessed illegally. If you are an individual who suspects that your information was accessed illegally, you may bring a civil lawsuit against the offending party by filing a complaint at the nearest law enforcement or police department office.
For more information: Your Hawaii Driving Record
- How do I get a copy of my driving record?
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The answer applies to all Hawaiian counties.
Drivers in each of the four counties in Hawaii who want to obtain a copy of their driving record, can request it in person at any of the District Courts in Hawaii, by completing these steps:
- Complete a Request for Hawaii Driver History Record
- Provide proof of identification:
- Valid drivers license
- Hawaii ID card
- Valid passport
- Military ID card
- Submit a payment of $9 fee
You can also have your driving record mailed to you, by completing a Request for Hawaii Driver History Record, paying a $9 fee, and sending the documents to one of the following addresses:
Honolulu
Driver Licensing Program
1199 Dillingham Blvd, Honolulu, HI 96817
Hawaii
Driver Licensing Program
349 Kapiolani St, Hilo, HI 96720
Maui
Driver Licensing Program
70 E Kaahumanu Ave, Kahului, HI 96732
Kauai
Driver Licensing Program
4444 Rice St A480, Lihue, HI 96766
For more information: Your Hawaii Driving Record
- How do I get a traffic ticket dismissed?
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The answer applies to all Hawaiian counties.
Unless you decide to dispute it at court, the first thing you must do to dismiss a traffic ticket in Hawaii is to pay traffic fine at the authorized collection agency, Municipal Services Bureau (MSB). Use the MSB online or telephone option by calling 800-616-0166 or 512-454-4757. Once you have completed the payment and taken all other actions that have been ordered by the court of jurisdiction, you need to file a request for an official receipt from the court that shows your case has been resolved.
For more information: How to Pay a Traffic Ticket in Hawaii
- How do I obtain a copy of someone else’s driving record?
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The answer applies to all Hawaiian counties.
In Hawaii, only certain individuals and organizations have the permission to obtain a copy of someone else’s driving record. Those organizations include:
- Employers
- Car insurance companies
Since there are three types of driving records in Hawaii, such as driver history records, certified traffic abstracts and traffic court reports, the employers and insurance companies usually obtain a copy of the certified traffic abstracts, which contains all the needed information for a traffic abstract and parking citations.
Individuals or businesses in South Dakota, can obtain someone else’s driving record by mail or in person, by following these steps:
- Complete a Request for Hawaii Driver History Record
- Submit a payment of $9 fee
Bring the request for a copy of your Hawaii driver history record and the payment to any of the District Courts in Hawaii, or mail them to the following address:
Honolulu
Driver Licensing Program
1199 Dillingham Blvd, Honolulu, HI 96817
Hawaii
Driver Licensing Program
349 Kapiolani St, Hilo, HI 96720
Maui
Driver Licensing Program
70 E Kaahumanu Ave, Kahului, HI 96732
Kauai
Driver Licensing Program
4444 Rice St A480, Lihue, HI 96766
For more information: Your Hawaii Driving Record
- How do I reinstate my license if I refused to submit a breath/urine/blood test?
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The answer applies to all Hawaiian counties.
Drivers in any of the four counties in Hawaii are required by state law to submit to a chemical test while operating a motor vehicle, if requested from police or law enforcement officers. Drivers who refuse to undergo a blood or breath test will have their licenses automatically suspended for one year for a first offense. The second offense within five years will result in an 18-month drivers license suspension, while their licenses will be suspended for two years for a third offense within five years. For any fourth or subsequent offense within the period of 10 years, the court might suspend your drivers license from five to 10 years.
After your license suspension or revocation period is over, drivers can begin the process of reinstating suspended drivers licenses. In order to reinstate suspended drivers licenses, you will have to retake the driving tests all over again and to submit an SR22 insurance from the insurance company at the end of the suspension or revocation period. You might also be required to pay certain fees upon visiting your county’s local Hawaii DMV office where you will begin with the process of getting back your driver’s license.
For more information: DUI/DWI Information for Hawaii
- How do I remove points from my driver’s license?
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The answer applies to all Hawaiian counties.
Hawaii is a state, which does not have a point system for drivers; therefore,traffic ticket fines will not bring you demerit points against your drivers license. However, if you commit too many traffic violations, they will be recorded on your driving record and you may face higher insurance premiums, possible fines and suspended licenses. In order to clear your driving record, you are suggested to reduce the number of traffic violations you receive by practicing safe driving and trying not to commit any additional offenses.
For more information: Traffic Tickets and Violations in Hawaii
- How many points can I get on my driving record before my driver’s license is suspended?
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The answer applies to all Hawaiian counties.
Since Hawaii does not have a point system, you do not get to collect any demerit points before having your drivers license suspended or revoked. Instead, you might get an immediate suspension or revocation of your driver’s license if you commit a major traffic violation.
For more information: Your Hawaii Driving Record
- How many times can I attend a traffic school course to remove points from my driving record?
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The answer applies to all Hawaiian counties.
Hawaii does not have a point system conducted in the country, so you cannot attend a traffic school as a way of removing demerit points from your driving record. However, you might still need to complete a traffic school course depending on the circumstances of your traffic offense, your driving history and the Hawaii traffic court or insurance provider. Moreover, in Hawaii you are eligible to take a traffic school course in order to dismiss a traffic ticket or to earn a car insurance discount.
For more information: Your Hawaii Driving Record
- If I lost my traffic or parking ticket, how can I find the information again?
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The answer applies to all Hawaiian counties.
If you are a resident of any of the four counties in Hawaii who has lost the traffic ticket fines paperwork, you should immediately contact your county’s District Court so that you will not miss the payment deadline. To contact the necessary District Court, you can go to the Hawaii State Judiciary website and find the necessary contact information for the county where the traffic ticket fines were received. If you want to avoid late fees and potential license suspensions for non-payment, you should pay the traffic ticket fine by the deadline printed on the ticket.
For more information: How to Pay a Traffic Ticket in Hawaii
- If my driver’s license was confiscated at the time of my DUI/DWI arrest, how do I get it back?
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The answer applies to all Hawaiian counties.
If you are a resident of any of the four counties in Hawaii and your driver’s license has been confiscated due to a DUI or DWI arrest, you might get it back after the period of suspension or revocation is over. In order to reinstate suspended drivers licenses, residents will have to retake all the driving tests again and submit an SR22 insurance from the insurance company at the end of the suspension or revocation period. You might also be required to pay fees for reinstating suspended drivers licenses. When your suspension or revocation period is over, visit a county’s local Hawaii DMV office to begin the process of getting your drivers license back.
For more information: DUI/DWI Information for Hawaii
- What are the different types of driving records?
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The answer applies to all Hawaiian counties.
In Hawaii, there are three types of driving records, such as:
- Driver history records: Contains information from the last three years, including your name, date of birth, mailing address, driver’s license status, traffic violations, accidents, failures to appear and suspensions and revocations of your driver’s license.
- Certified traffic abstracts: These are less detailed driving records that contain all moving violations, convictions and driver’s license revocations.
- Traffic court reports: This report is also known as a complete abstract and it contains all the information for a traffic abstract and parking citations.
For more information: Your Hawaii Driving Record
- What are the penalties of being convicted of driving under the influence?
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The answer applies to all Hawaiian counties.
Drivers in any of the four counties in Hawaii who are found to be driving above the legal alcohol limit will be accessed a DUI or DWI citations. The penalties of being convicted of DUI differ on the number of the offense, but include jail time, fines and license suspension or revocation:
- First offense:
- Jail time: 48 hours to five days
- Fine: from $150 to $1,000
- Mandatory alcohol or drug abuse program, with length of 14 hours
- License revocation: One year
- Second offense:
- Jail time: Five to 30 days in jail or 240 hours of community service
- Fine: from $500 to $1,500
- License revocation: Up to two years
- Third offense:
- Jail time: 10 to 30 days
- Fine: from $500 to $2,500
- License revocation: Two years
For the fourth and any subsequent offense, your license will be suspended or revoked from five to 10 years.
Other possible penalties include revocation of car registration, refusal of a restricted driving license and an Ignition Interlock Device (IID), which you will need to install in your vehicle.
For more information: DUI/DWI Information for Hawaii
- First offense:
- What happens if I get traffic ticket fines and I have a CDL?
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The answer applies to all Hawaiian counties.
Drivers who have committed traffic violations and own a commercial driver’s licensemay face drivers license suspension lasting at least one year. Under federal guidelines, owners of CDL licenses must inform their employer of the traffic violation they have committed. Further violations may cost them their commercial drivers license for life. In any case,drivers must follow all court orders and pay the appointed traffic fine at the authorized MSB collection agency.
For more information: How to Pay a Traffic Ticket in Hawaii
- What information does a driving record contain?
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The answer applies to all Hawaiian counties.
Your Hawaii motor vehicle record (MVR) or driving record contains the following information:
- Suspensions
- Violations
- Driving status
- Points
- Fines
- Violation codes
- License classification
- Endorsements
For more information: Your Hawaii Driving Record
- What is considered the legal alcohol limit?
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The answer applies to all Hawaiian counties.
In all four counties in Hawaii, the legal alcohol limit for drivers who operate motor vehicles depends on the age of the drivers. If you are under 21 years old, the legal alcohol limit is 0.02 percent. If you are 21 years old or older, the legal alcohol limit is 0.08 percent. If you are pulled over by a police or law enforcement officer and found with a blood alcohol content (BAC) above the legal alcohol limit, you will be charged with a DWI citation.
For more information: DUI/DWI Information for Hawaii
- What is the cost of a DUI?
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The answer applies to all Hawaiian counties.
In Hawaii, the cost of a DUI or DWI citation depends on the number of offenses the driver has committed:
- First offense: $150 to $1,000
- Second offense (within five years): $500 to $1,500
- Third offense (within five years): $500 to $2,500
A driver might also get a jail time from 48 hours to 30 days, or possible certain hours of community service.
Apart from the DUI fines, you might also face additional fees, which may include:
- Driver’s license reinstatement fee
- Installation costs for an Ignition Interlock Device (IID)
- Higher insurance rates
- Fees for an alcohol or drug abuse program
For more information: DUI/DWI Information for Hawaii
- What is the cost of a traffic ticket?
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The answer applies to all Hawaiian counties.
Cost of traffic tickets are stated on the traffic citation itself. The law enforcement officer will often decide on the traffic ticket price considering the severity of the offense and your previous driving record. Keep in mind that if you pay the traffic ticket, you automatically claim guilty to having committed the offense.
If you decide to contest it at court, you can ask a traffic lawyer for assistance. Having in mind the circumstances of your case, the authorized judge may further increase or decrease the cost of the ticket. If you use thepayment option at eTraffic Hawaii, you will also be charged a $25 administrative fee. Only parking tickets with fees lower than $500 can be processed online.
For more information: Traffic Tickets and Violations in Hawaii
- What is the cost to get a driver record?
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The answer applies to all Hawaiian counties.
If you are a resident of any of the four counties in Hawaii and you want to obtain your driving record, you can do that by mail or in person at any of the District Courts in Hawaii. The cost of obtaining your driving record is $9.
For more information: Your Hawaii Driving Record
- What is the DUI penalty for a CDL driver?
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The answer applies to all Hawaiian counties.
CDL license holders in any of the four counties in Hawaii face penalties for DUI or DWI citations. There are number of violations that commercial drivers can make, including:
- DUI of DWI
- Having a legal alcohol limit above 0.04 percent blood alcohol content (BAC)
- Refusing to take an alcohol test
- Leaving the scene of an accident
- Using the vehicle for committing a felony
When committing any of these violations, the CDL license holder will get a one-year disqualification for a first offense. However, the second offense will bring them a lifetime disqualification. The driver may be able to begin a reinstating process only under certain conditions and after 10 years.
For more information: DUI/DWI Information for Hawaii
- What is the DUI penalty for a minor?
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The answer applies to all Hawaiian counties.
Minor drivers in Hawaii face stricter DUI restrictions than drivers of 21 years of age and older. Drivers under 21 years old have a legal alcohol limit of 0.02 percent blood alcohol content (BAC). If you are a minor driver in Hawaii found to be above the legal alcohol limit, you might the following DUI penalties:
- Jail time
- Community service
- Alcohol or drug abuse program enrollment
- Payment of certain fines
- Suspension or revocation of drivers license
- Installment of an Ignition Interlock Device (IID)
For more information: DUI/DWI Information for Hawaii
- What must I do to reinstate my driver’s license as a result of a DUI/DWI?
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The answer applies to all Hawaiian counties.
Drivers in all four counties in Hawaii who have been given a DUI or DWI citation and who have had their drivers license suspended or revoked must meet all the requirements before they begin with the process of reinstating suspended drivers licenses. Those requirements include:
- Wait for the drivers license suspension period to end
- Complete an alcohol or drug abuse program, if required
- Provide payment for the applicable fine which can range from $150 to $1,500
- Retake all the driving tests:
- Vision test
- Written knowledge test
- Road test
- Provide proof of SR22 insurance
- Provide payment for the reinstatement fee
- Installment of the Ignition Interlock Device (IID)
The process of reinstating suspended drivers licenses can be done at a county’s local Hawaii DMV office.
For more information: DUI/DWI Information for Hawaii
- Where can I find more information about an ignition interlock device?
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The answer applies to all Hawaiian counties.
In all four counties in Hawaii, you must have an ignition interlock device installed on the vehicle you drive, if you are convicted of a DUI or DWI. An ignition interlock device (IID) is a device connected to the vehicle and requires the driver to breathe into it before starting the device. An ignition interlock device detects the blood alcohol concentration (BAC) of the driver, so whenever the concentration is above the legal alcohol limit of 0.08 percent blood alcohol content (BAC), the engine of the motor vehicle will not start.
If you want to go into further details about the ignition interlock device (IID), read thoroughly the Ignition Interlock in Hawaii on the official State of Hawaii Department of Transportation website.
For more information: DUI/DWI Information for Hawaii
- Where can I find my traffic or parking ticket information online?
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The answer applies to all Hawaiian counties.
Residents of any of the four counties in Hawaii who have received traffic ticket fines can pay them by mail, in person, by telephone or online depending on your county’s District Court. Residents have a possibility to pay traffic tickets online, but they may not be able to access their traffic fines information online depending on the county they live in. To find out whether there is online access for traffic ticket fines information, you can check the paperwork received with the ticket.
The state of Hawaii has three types of driving records you may order, which include:
- Driver history records
- Certified traffic abstracts
- Traffic court reports
In these records you can find the traffic ticket information you need. To order a driving record, you must do so in person at any county’s District Court or by mail.
For more information: How to Pay a Traffic Ticket in Hawaii
- Why doesn’t a recent traffic ticket I received appear on my driving record?
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The answer applies to all Hawaiian counties.
Residents of any county in Hawaii who have obtained a copy of their driving record, should check whether all the information on it is correct without any mistakes. If you believe that a recent traffic ticket or any other information is missing from your driving record, please contact your county’s local Hawaii DMV office in order to notify them. Your could either contact them by phone at 808-692-7659 or mail them a request for a revision of your driving record to the following addresses:
Honolulu
Driver Licensing Program
1199 Dillingham Blvd, Honolulu, HI 96817
Hawaii
Driver Licensing Program
349 KapiolaniSt, Hilo, HI 96720
Maui
Driver Licensing Program
70 E Kaahumanu Ave, Kahului, HI 96732
Kauai
Driver Licensing Program
4444 Rice St A480, Lihue, HI 96766
For more information: Your Hawaii Driving Record
- Will I have points against my driver’s license if I get a ticket?
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The answer applies to all Hawaiian counties.
The state of Hawaii does not have a point system, which means that traffic ticket fines will not bring you demerit points against your drivers license. However, committing additional violations will be recorded on your driving record andmay increaseinsurance premiums. In order to clear your driving record, you are suggested toreduce the number of traffic violations you receive by practicing safe driving and trying not to commit any additional offenses.
For more information: Traffic Tickets and Violations in Hawaii
- Will I have to take an alcohol awareness class to reinstate my driver’s license?
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The answer applies to all Hawaiian counties.
Drivers in any of the four counties in Hawaii who are assessed DUI or DWI citations face a list of penalties, including jail time, thousands of dollars in fines, license suspensions or revocations and restrictions on driving after the license suspension period is over. Additionally, drivers assessed DUI citations may be required to attend state-approved alcohol or drug abuse program, with a length of 14 hours.
For more information: DUI/DWI Information for Hawaii